Privacy Policy

Effective date: June 15, 2026

MECAWHEEL operates this website from China. This Privacy Policy explains how personal information is collected, used, shared, protected and retained when you visit mecawheel.com or contact us about our products.

For privacy questions or requests, contact info@mecawheel.com.

1. Information we collect

Information you provide

When you send a product inquiry or contact us by email, we may receive:

• Your name and email address.
• Your company and country or region.
• The product, required quantity and technical requirements you provide.
• Other information included in your message or later correspondence.

Technical and security information

Our hosting provider may process standard server log information, such as IP address, browser type, requested page, date and time, for security, reliability and troubleshooting. The product inquiry form also uses a temporary, salted hash derived from the submitting IP address to limit repeated submissions. This rate-limit record expires after approximately 30 minutes.

2. How we use information

We use personal information to:

• Respond to product, quotation, customization and distributor inquiries.
• Recommend products and discuss technical or delivery requirements.
• Take steps requested by you before entering into a business transaction.
• Maintain the security and reliable operation of the website and inquiry form.
• Keep appropriate business records and comply with applicable legal obligations.

Depending on the applicable law and circumstances, we rely on your request for pre-contractual steps, our legitimate interests in responding to business inquiries and protecting the website, or compliance with legal obligations.

3. How the inquiry form works

The custom product inquiry form sends the information directly to our authenticated business mailbox. The website does not intentionally save the form message or contact details as a separate customer record in the WordPress database.

4. Retention

Inquiry emails and related business correspondence are normally retained for up to 24 months from the last relevant communication. We may retain information longer when necessary for an active transaction, warranty matter, dispute, legal obligation or the establishment, exercise or defense of legal claims.

Temporary rate-limit records expire after approximately 30 minutes. Server and security logs are retained according to the routine schedules of our hosting and technical service providers.

5. Sharing and service providers

We do not sell or rent personal information. Information may be processed by service providers that support the website and business email, including our hosting and email provider, Hostinger. We may also disclose information when required by law, to protect legal rights or security, or in connection with a business reorganization.

Links to distributor or partner websites take you to independent third-party sites. Their own privacy policies apply after you leave mecawheel.com.

6. International processing

MECAWHEEL operates from China and serves customers worldwide. Personal information may therefore be processed in China and in other countries where our hosting, email or technical service providers operate. Where applicable law requires safeguards for international transfers, we will use appropriate contractual or legal measures.

7. Cookies and external resources

The public website currently does not use advertising pixels or visitor analytics, and it does not intentionally place non-essential cookies on ordinary visitors. Essential cookies may be used for restricted administrative, security or logged-in functions. Website fonts are hosted locally rather than requested from an external font service.

If analytics, advertising tools or other non-essential cookie technologies are added in the future, this policy and any required consent controls will be updated before those tools are used.

8. Your choices and rights

Subject to applicable law, you may ask us to:

• Confirm whether we process your personal information and provide access to it.
• Correct inaccurate or incomplete information.
• Delete information that is no longer required.
• Restrict or object to certain processing.
• Provide information in a portable format where the law provides that right.
• Withdraw consent where processing is based on consent.

Send requests to info@mecawheel.com. We may need to verify your identity before completing a request. You may also contact the relevant data protection or privacy authority where you live.

9. Security

We use reasonable technical and organizational measures intended to protect personal information. These include encrypted website connections, authenticated email delivery, input validation, anti-spam controls, access restrictions and limited retention. No internet transmission or storage system can be guaranteed completely secure.

10. Children

This website is intended for business and technical product inquiries and is not directed to children under 16. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy when the website, our services or applicable requirements change. The effective date at the top of this page identifies the current version.

12. Contact

Website operator: MECAWHEEL
Location: China
Email: info@mecawheel.com